At the last General Membership Meeting on May 21, 2008, many members asked how they should handle electronic courses and policy coverages occuring online. After checking into the issue, the Local was informed of a past arbitation settlement. Click here for the entire document.
Even though CWA lost the arbitration case, the decision did accomplish an important objective. The real issue was regarding the validity of 'electronic signatures' and could the Company later consider the acknowledgment as 'understanding and acceptance' of the Company policy. The arbitrator states that clicking on the single 'Exit' or 'X' button is not considered an 'electronic signature' and does not show understanding of the subject or information.
It has been suggested that for future mandatory classes/courses to ask for a paper copy first. If a paper copy is not available and you feel that by taking such class or course that discipline action could be used against you if you violate something in the information, inform your supervisor you are taking the electonic class/course or mandatory safety, security, code of conduct, or email course "under protest". Have the supervisor note the information in your records.
Recently, We are hearing the new electronic code of conduct is a condition of employment. If your supervisor says you must
take the online course, you must take it. We are advising our
Members to Print out a copy of the (AT&T Code of Business / Force and Duress document) we have provided below and
sign your name at the bottom. This shows that you
were forced to take the course and you will submit the letter to be place in your personal folder.
If your Supervisor refuses to do so, you need to advise your
shop steward immediately.